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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to lucid Multimedia website (www.welcometolucid.com) and lucid Multimedia and governs data collection and usage. For the purposes of this Privacy Policy, unless noted, all references to lucid Multimedia include www.welcometolucid.com website and lucid Multimedia. By using the lucid Multimedia website, you consent to the data practices described in this statement.

Collection of your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. 

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The personal information you are asked to provide and the reasons you are asked to provide it will be made clear to you when we ask you to provide your personal information.

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If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

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When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

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Automatically Collected Information

Information about your computer hardware and software may be automatically collected by lucid Multimedia. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the lucid Multimedia website.

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Security of your Personal Information

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

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GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data under certain conditions.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data under certain conditions.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization or directly to you under certain conditions.

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If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

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Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and

  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

  • Debug to identify and repair errors that impair existing intended functionality;

  • Exercise free speech: ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

  • Comply with the California Electronic Communications Privacy Act; 

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

  • Comply with an existing legal obligation; or

  • Otherwise, use your personal information internally, in a lawful manner that is compatible with the context in which you provided the information.

 

Children Under Thirteen

lucid Multimedia does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

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E-mail Communications

From time to time, lucid Multimedia may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

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If you would like to stop receiving marketing or promotional communications via email from lucid Multimedia communications,
 

External Data Storage Sites

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

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Changes to this Statement

lucid Multimedia reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Contact Information

lucid Multimedia welcomes your questions or comments regarding this Statement of Privacy. If you believe that lucid Multimedia has not adhered to this Statement, please contact us.

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